Stay organized

Managing Testimonials

Keep your testimonial collection organized and up-to-date. Every testimonial goes through your review queue before appearing in widgets.

The Review Queue

All new testimonials — whether from collection forms, auto-scan, or imports — start with a Pending status. Nothing appears in your widgets until you approve it.

From the review queue, you can:

  • Approve— Makes the testimonial available for widgets. It'll appear based on your widget's filter settings.
  • Reject— Hides the testimonial from your collection. You can still see it in the "Rejected" filter if you change your mind.
  • Edit first — Fix typos, clean up formatting, or add missing details before approving.

Testimonial Statuses

  • Pending — Waiting for your review. Not visible in widgets.
  • Approved — Visible in widgets (based on filter settings).
  • Rejected — Hidden from your collection. Can be restored.

Tags & Organization

Tags help you organize testimonials and control which ones appear in which widgets. Common tagging strategies:

  • By feature— "onboarding", "support", "integrations"
  • By use case— "enterprise", "startup", "freelancer"
  • By industry— "saas", "ecommerce", "agency"
  • By quality— "featured", "homepage", "top-pick"

When creating a widget, filter by labels to show only relevant testimonials. For example, show "enterprise" testimonials on your enterprise pricing page.

Editing Testimonials

You can edit any field on a testimonial:

  • Content — The testimonial text
  • Author — Name, role, company
  • Rating — Star rating (1-5)
  • Avatar — Author photo
  • Tags — Add or remove tags
  • Source — Original URL if applicable

Changes take effect immediately across all widgets displaying that testimonial.

Deleting Testimonials

Delete a testimonial to remove it permanently. It'll be removed from all widgets immediately. This action cannot be undone — if you're unsure, use Reject instead to hide it.

Bulk Actions

Select multiple testimonials to approve, reject, or label them in bulk. Useful when processing a large auto-scan import or organizing an existing collection.

Search & Filters

Find specific testimonials using:

  • Text search — Search content, author name, or company
  • Status filter — Pending, Approved, Rejected
  • Label filter — Show only testimonials with specific labels
  • Source filter — Filter by import source (Trustpilot, manual, etc.)
  • Rating filter — Show only 5-star reviews, for example

Project Settings

Each project has its own settings accessible from the project page:

  • Project name — How it appears in your dashboard
  • Website URL — Used for auto-scan discovery
  • Collection form — Customize your public testimonial form
  • Danger zone — Delete project and all testimonials